Return policy

You have the right to cancel your order without giving any reason within 30 days of receipt. After cancellation, you have another 30 days to return the product. You will then be refunded the full order amount, including shipping costs.

You will only be responsible for the costs of return shipping from your home to the web store. Please consult your carrier's website for exact prices.

If you exercise your right of withdrawal, the product must be returned to the company with all accessories supplied and – if reasonably possible – in its original condition and packaging.

To exercise this right, you can contact us via info@tuvelka.nl. We will then refund the amount paid for the order within 30 days of your return notification, provided that the product has already been received in good condition.