Shipping Policy

Delivery Time = Processing Time + Shipping Time

We have a processing time of 1–3 business days (Monday to Friday). Orders placed before 5:00 PM (GMT+01:00 – Amsterdam) begin processing the same day. All products always undergo a short processing period before shipment.

After processing, the average shipping time is 4–7 business days. Therefore, you can expect a total delivery time of approximately 5–10 business days from the time the order is placed.

Delays

During periods of unexpectedly high order volume, delivery may take slightly longer than usual. We do everything we can to process orders as quickly as possible and ask for your understanding if a delay should still occur. Naturally, we will keep you informed and always strive to minimize any delays.

Delivery Service

For the delivery of our orders, we collaborate with reliable carriers such as DHL, BPost, and FedEx. Thanks to this collaboration, you receive secure delivery and real-time tracking, allowing you to easily follow your package.

Extra Benefits

To make your shopping experience as smooth as possible, we offer several benefits. For orders over a certain amount, you receive free shipping. It is also possible to choose insured shipping with priority handling for a small additional cost. This way, you can feel confident that your order is handled with the utmost care.

Tracking

All orders are provided with tracking information, allowing you to follow the shipment step-by-step from the moment the package is dispatched until it is delivered to you.

Customer Service

Our customer service team is always available to answer your questions and assist you with any concerns. We strive to provide you with the best possible service and do our utmost to make your experience as smooth and trouble-free as possible.